👉 VITORI® is a pioneering brand in natural health, combining advanced wellness technology with German engineering and strict quality standards.

👉 VITORI® was founded by Sebastian Krenz, continuing his family’s four-generation legacy in public health, with the goal of revolutionizing holistic well-being.

👉 Yes! The therapies integrated into the VITORI® Crystal Mat are scientifically recognized and widely used in physiotherapy, energy healing, and holistic medicine.

👉 The mat is manufactured under strict German quality standards in Liaoyang, China, ensuring maximum safety, effectiveness, and durability.

👉 Absolutely! With thousands of satisfied customers, medical professionals recommending it, and top-tier production standards, VITORI® is committed to transparency, quality, and innovation.

👉 It relieves pain, reduces stress, boosts energy, improves circulation, and supports deep relaxation and recovery.

👉 It enhances blood flow, releases muscle tension, and promotes cellular regeneration, creating a calm, balanced, and energized body.

👉 Yes! Many users report deeper sleep, faster recovery, and increased vitality after regular use.

👉 Absolutely! It’s designed for everyday wellness and can be used multiple times a day without any negative side effects.

👉 While it’s not a medical device, many users experience significant relief from joint pain, stiffness, and tension-related issues.

👉 Simply lie down, select your preferred settings, and relax for 20–40 minutes to enjoy the full benefits.

👉 We recommend daily sessions, but even a few times per week can provide great results.

👉 While some people use it at night, we suggest shorter sessions during the day for optimal relaxation and recovery.

👉 Yes! The mat is durable and designed for shared use within a household.

👉 It depends on your goals: morning for energy, midday for recovery, and evening for relaxation.

👉 We provide email, phone, and live chat support, plus an exclusive Telegram community for customers.

👉 Yes, the mat comes with a 3-year warranty covering manufacturing defects.

👉 After purchasing, you’ll gain access to our exclusive online platform with tutorials, live webinars, and expert support.

👉 Contact our support team, and we’ll help troubleshoot, repair, or replace your product if necessary.

👉 Yes! Our customer care team can provide personalized guidance based on your needs.

👉 You can purchase outright, pay in installments, or rent the mat with flexible plans.

👉 Yes! We offer easy financing options, allowing you to spread the cost over time.

👉 Yes! Our rental model lets you try the mat without a full upfront commitment.

👉 No, all costs are clearly displayed during checkout, with no hidden charges.

👉 Yes! If you start with a rental, you can switch to ownership anytime.

👉 We deliver within 2–5 business days, depending on your location.

👉 Yes! We ship worldwide for free.

👉 Of course - Shipping is free!

👉 Yes! You’ll receive a tracking number once your order is shipped.

👉 We work with reliable premium shipping partners to ensure fast and secure delivery.

Yes! We offer a 14-day satisfaction guarantee, so you can return it if you're not happy.

👉 Simply contact our support team, and we’ll guide you through the hassle-free return process.

👉 No! If returned within 14 days, you receive a full refund.

👉 If you receive a defective product, we will replace it free of charge within the warranty period.

👉 Refunds are typically processed within 7–14 business days after we receive the returned item.